Product Management | Change Readiness | Business Implementation
Feel free to connect on LinkedIn,or get in touch via email if you need a detailed CV.
On the lighter side, you can also follow my less-professional, OCM and IT-related humor Instagram account @WhenChangeHurts.
experience
9 years in business readiness and implementation roles in fast-paced, Agile environments.
7 years in the FinTech / online payment processing space.
8 years working in embedded software / platform partner (ISV) environments.
10 years leading the training design and delivery for new software and features.
I am great at:
Getting up to speed, fast.
I have a knack for understanding the lay of the land and identifying key people quite quickly, even when fully remote.
Building relationships.
I excel at finding the key people and building relationships of mutual trust.
As a result, key people who might stay quiet in a group tend to open up to me with their feedback and apprehensions surrounding a change.
Filling gaps
I've spent the bulk of my career heavily involved in fast-paced, technical rollouts in settings where we may have had gaps in alignment, resourcing, documentation, or business knowledge. As a result, I have pitched in many times to do tasks that might normally fall under a different role.
Examples include:
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Product documention
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Risk analysis
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Requirements gathering
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User research and feedback
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Writing and performing UAT
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Business validation testing
